The rules of the wall.

Provider, Scope, and Acceptance

By creating an account, you enter into an agreement with us under these Terms. If you do not agree, do not create an account or use account-only parts of the Service. Public legal notices remain available without an account.

ClimbSync is operated by Benjamin Orthner, an individual based in Austria ("we", "us", "our"). Contact and provider information is available in the Legal Notice.

ClimbSync is actively developed and improved. Service changes and changes to these Terms are governed by Sections 11 and 15.

Description of Service

ClimbSync helps climbers coordinate climbing sessions with friends. Depending on availability, the Service allows you to:

• Create and share climbing sessions and plans
• Respond to invitations and poll-style plan options
• Connect with other climbers as friends
• View friends' shared climbing schedules
• Discover climbing gyms
• Share optional contact links under profile privacy controls
• View personal activity insights generated from your usage data
• Exchange messages with participants in a climbing session

Account Registration

To use account-only features, you must create an account. You agree to:

• Provide accurate information and keep it reasonably current
• Protect your sign-in methods and not intentionally allow another person to use your account
• Notify us promptly at contact@climbsync.app if you suspect unauthorized access
• Take responsibility, as provided by applicable law, for activity that you intentionally carry out or permit through your account

You must be at least 16 years old to create an account. If applicable law requires consent from a parent or legal guardian for a paid purchase, you may make that purchase only with the required consent.

Acceptable Use

You must use ClimbSync lawfully and respectfully. In particular, you must not:

• Harass, threaten, discriminate against, impersonate, or deliberately endanger another person
• Post illegal, deceptive, abusive, or rights-infringing content
• Send spam or other unsolicited mass communications
• Upload malicious code, interfere with the Service, or attempt unauthorized access
• Circumvent access controls, blocking, visibility settings, rate limits, or other safeguards
• Use bots, scrapers, crawlers, scripts, or similar automated means to access or extract Service data without our prior written permission
• Systematically copy, compile, train models on, republish, or commercially exploit gym data, maps, user data, or other Service content without the necessary rights and our prior written permission
• Publish another person’s contact information without their permission
• Use the Service commercially in a way not expressly permitted by us
• Share sexually explicit content, material that exploits or endangers children, or content that promotes violence or hatred

Safety and User-Provided Information

ClimbSync is a coordination service. It is not a climbing instructor, guide, gym operator, supervisor, rescue service, or emergency service.

Climbing is inherently risky. You remain responsible for assessing your own skills, health, partners, supervision, equipment, venue rules, access restrictions, and current conditions. Confirm session details directly with the people and venues involved. In an emergency, contact the appropriate emergency services.

We do not verify a user’s identity, climbing ability, qualifications, equipment, or suitability as a climbing partner. Profiles, grades, session details, gym information, external links, and other user- or third-party-provided information may be incomplete, inaccurate, or outdated and must not be treated as professional or safety advice.

Nothing in this section excludes or restricts liability that cannot legally be excluded or restricted.

User Content and Moderation

You retain ownership of content you submit to ClimbSync. You must have the rights and permissions needed to submit that content and to allow us to use it as described here.

You grant us a non-exclusive, royalty-free license to host, reproduce, technically adapt, transmit, and display your content only as needed to operate, secure, and moderate the Service, provide features you request, and respect the visibility settings you choose. We may allow our service providers to process that content only as needed to provide those services.

This license ends when the content is deleted, subject to technically necessary backup periods, content already shared with others where continued display is part of the feature, and retention required for legal, security, or moderation purposes as described in the Privacy Policy.

Users can report content or accounts and can block other users. We may remove content or proportionately restrict accounts when we reasonably determine that these Terms, applicable law, third-party rights, or user safety require it. Where required by law, we will provide reasons and an available review or appeal route.

The same content rules apply to session chats. You can report a message from its menu and block its author. You can also contact us at contact@climbsync.app. We review reports and may remove messages or restrict accounts under these Terms.

Chats are temporary and are not a permanent message archive. People admitted before the session ends may read earlier messages. Leaving a session does not withdraw messages you already sent. The Privacy Policy explains chat access, deletion and the evidence kept for reports.

Privacy

Our Privacy Policy explains how we process personal data, the purposes and legal bases for processing, retention periods, recipients, and your rights.

Accepting these Terms does not constitute consent to data processing where applicable law requires separate consent. Optional permissions and consent choices are requested separately where needed.

Intellectual Property

The software, design, and original content that make up ClimbSync are owned by us or licensed to us and are protected by applicable intellectual-property laws. User content and third-party content remain the property of their respective owners.

We grant you a limited, non-exclusive, non-transferable right to use the Service through its intended interfaces for personal, non-commercial purposes while your account and these Terms remain in effect.

Factual gym information may originate from users, gyms, partners, or public sources. This does not permit bulk copying, extraction, republication, resale, model training, or commercial reuse of ClimbSync’s protected selection, arrangement, enrichment, presentation, software, or original content.

You must not use ClimbSync branding in a misleading way or in a way that implies affiliation or endorsement without permission.

Third-Party Services and Content

ClimbSync uses or links to third-party services such as app stores, maps, authentication providers, and websites shared by users. Their own terms and privacy notices may apply when you use them.

We do not control independent third-party services or user-provided external links. Review their information and terms before relying on them or providing personal data.

Nothing in this section limits rights or remedies you have against us under mandatory law.

Third-Party Trademarks and Gym Information

ClimbSync displays information about climbing gyms, including names, logos, and images, for the sole purpose of helping users identify and coordinate visits to these facilities. You acknowledge and agree that:

• All gym names, logos, images, and trademarks remain the property of their respective owners. ClimbSync does not claim ownership of any third-party intellectual property.
• ClimbSync is not affiliated with, endorsed by, or officially connected to any climbing gym unless explicitly stated.
• Gym information (hours, facilities, images, descriptions, amenities) is provided for informational purposes and may not be current or accurate. Always verify details directly with the gym.
• If gyms, gym operators, or other partners upload descriptions, images, schedules, facility details, or similar materials to ClimbSync, they retain their rights in that content and grant ClimbSync only the rights needed to host and display it as part of the Service.
• You may not scrape, copy, republish, redistribute, resell, or commercially reuse gym information, map-related data, or operator-uploaded content obtained through ClimbSync without appropriate rights and our prior written consent.
• Some map, location, images, or facility data displayed through ClimbSync may also be subject to third-party provider terms or rights.
• If you are a trademark owner and believe your intellectual property is being used inappropriately, please contact us and we will promptly address your concerns.

Availability, Conformity, and Service Changes

We use reasonable care to operate and secure ClimbSync, but uninterrupted or error-free availability cannot be guaranteed. Maintenance, security incidents, network failures, app-store dependencies, and circumstances outside our reasonable control may temporarily affect the Service.

Your mandatory statutory rights concerning digital services, conformity, warranty, updates, and remedies remain unaffected.

We may change the Service for valid reasons such as legal or regulatory requirements, security, abuse prevention, technical compatibility, fixing defects, adapting to third-party platform changes, or improving existing functionality. Changes will be proportionate to their reason and will not add a charge without your agreement.

We will give reasonable advance notice of a change that materially and negatively affects access to or use of the Service, unless an urgent legal or security reason requires faster action. Any statutory rights to continue using an unchanged version, terminate, or receive a refund remain unaffected.

Liability

Our liability is governed by applicable law.

Nothing in these Terms excludes or restricts liability for personal injury, damage caused intentionally or through gross negligence, statutory conformity or warranty rights, product liability, data-protection liability, or any other liability that cannot legally be excluded or restricted.

To the extent permitted by law, we are not responsible for loss caused exclusively by inaccurate user- or third-party-provided information, a user’s failure to assess real-world climbing conditions or follow safety and venue rules, or unauthorized account use attributable to that user. This does not apply where we caused or contributed to the loss or where mandatory law provides otherwise.

Optional Paid Purchases

Core ClimbSync account access is currently available without a subscription. We may offer an optional one-time Founding Supporter purchase in the mobile app and on the web. The purchase screen shows the price, including VAT, and the included benefits before you buy.

A Founding Supporter purchase is a one-time, non-consumable purchase for the ClimbSync account you buy it with. It does not renew automatically and does not include a ClimbSync Plus subscription.

In the mobile app, Apple or Google processes payment, billing, and store-level refund handling under the terms shown in the applicable store. Those store terms apply in addition to, and do not replace, mandatory rights you may have against us.

On the web, you buy from us. Payment is processed by Link, a Stripe service, which acts as merchant of record: it charges the price, handles the applicable tax and issues the payment receipt under its own terms shown at checkout. The contract is concluded when you complete payment. We then confirm the purchase by email with its details, these Terms and the withdrawal information below. Your receipt and payment details remain available in your Link account at app.link.com.

Deleting a ClimbSync account does not itself request a store refund or withdraw from a web purchase. Purchase restoration and any transfer behavior are described on the purchase screen. Statutory withdrawal, conformity, refund, and other consumer rights remain unaffected.

Suspension, Termination, and Account Deletion

You may delete your account through the App settings. Account deletion starts the deletion process described in the Privacy Policy, including applicable retention periods and records held independently by app stores or other third parties.

We may remove content or warn, restrict, suspend, or terminate an account when proportionate and reasonably necessary to address a Terms violation, unlawful conduct, threats to users, security incidents, abuse, or legal obligations.

Where circumstances permit, we will explain the reason and provide an opportunity to correct the issue or request review. We may act without advance notice when urgent action is reasonably necessary for security, safety, abuse prevention, or legal compliance.

Suspension or termination does not remove mandatory rights relating to a paid purchase. Store purchases and refunds remain subject to Section 13 and applicable law.

Changes to These Terms

We may update these Terms when reasonably necessary to reflect changes to the Service, applicable law, security requirements, abuse risks, or our operating arrangements.

We will tell you about material changes through the Service or by email before they take effect and will identify the effective date. Where the law or the nature of the change requires agreement, we will ask you to accept the updated Terms explicitly.

If you do not agree to an update, you may stop using the Service and delete your account before it takes effect. Any mandatory termination, refund, or other consumer rights remain unaffected.

Governing Law and Disputes

These Terms are governed by Austrian law. If you are a consumer, this choice does not deprive you of mandatory protections provided by the law of the country where you habitually reside.

Courts have jurisdiction as determined by applicable law. Nothing in these Terms restricts a consumer’s right to bring a claim in any court available under mandatory law.

Please contact us first at contact@climbsync.app so we can try to resolve a concern directly.

Severability

If a provision of these Terms is invalid or unenforceable, the statutory consequences apply. The remaining provisions continue to apply to the extent they can operate independently.

Contact

For questions, complaints, or notices concerning these Terms, contact:

Benjamin Orthner
Quellenstraße 22/40
1100 Wien
Austria
Email: contact@climbsync.app